Restaurant life is busy. Restaurant owners and managers will tell you “busy” is quite the understatement! According to the U.S. Bureau of Labor Statistics, “managers at fine-dining and fast-food restaurants often work long shifts, and some work more than 40 hours per week.” It should be no surprise that a restaurant manager’s duties cover many areas. They are responsible for daily planning, back-and-front-of-house operations, supply chain oversight, budgeting, customer service, and setting sales targets, problem-solving, health and safety compliance, marketing, hiring, and training staff. That’s quite a laundry list!
With the hospitality industry turnover rate of 75% in 2019, it’s crucial to get a grip on your employees’ state. Are they leaving due to a lack of leadership? Do they feel under-compensated? Is there adequate training to help them feel confident and effective in their roles? Is there a disconnect between your company’s goals and what’s being delivered on a day-to-day basis? We understand that managing your restaurant is a large feat (especially with multiple locations). There isn’t enough time in the day to implement a better restaurant management system that could help you with the critical aspect of staff training.
Synergy Restaurant Consultants has combined their 30 plus years of foodservice operations experience and is now offering a remote, online Operations Management Training System called Synergy Sync. Communicate, manage, and train your team efficiently with our on-demand eLearning training platform. Your team can access the training online at their own pace, wherever they want.
This training operations platform includes education, training, and tools, including:
- Standardized procedures, forms, and checklists
- Quizzes
- Easily managed results
- Process management: FOH, BOH, recipes, costing, pre-shift, line checks, production, storage, vendor purchasing, hiring
- Compliance Monitoring
- Synergy Sync Manager Certification
Our integrated training and operations management platform is a low-cost subscription with a per location monthly fee. This format ensures you can train any new staff or refresh staff training at any time and create consistent operational systems across all sites. With two levels of engagement, we are confident you will see a significant ROI in short order! Get your team in sync today with Synergy Sync!