In search of an outside analysis for our stand-alone restaurant we engaged Synergy Restaurant Consultants. We were seeking an overall assessment of our operation to determine potential profitability, strengths, weakness, and an assessment of our banquet and catering department. Brad miller was assigned to our engagement based on his experience with clubs and resort-type businesses. Our restaurant and cafe are within a large scale Homeowner Association as an amenity to owners, as well as open to the public.
His assessment started with multiple phone calls leading up to a three-day site review where Brad familiarized himself with our staff, inventory and reporting systems, FOH, BOH, and our banquet and catering services. The evaluation included our systems and controls, prep lines, dishwashing and food supplies, inventory practices, cleanliness, as well as our quality consistency and value.
After Brad completed the fieldwork, he stayed in contact with us as he prepared his final review. He continued to ask questions, requested more financial data, and was overall very thorough. We were provided with an assessment of our operation that covered the areas above, as well as a few potential problems we had not considered. We have implemented many of his suggestions including a new system of tracking our bread waste and using a new read vendor. We are pleased with the report and consider engaging Synergy Restaurant Consultants a good investments for improvement of our restaurant operation.