Meet the Team


Operations & Finance

Clyde Gilfillan, an operations specialist, concept/business developer, and catalyst for sales and profit improvement/turnarounds, brings expertise to established companies by centering operations personnel on primary objectives and critical issues, developing and implementing strategies that improve average unit volumes, area profitability and overall operating structure. He also helps startups grow, and improves emerging brands through concept formation; brand development; and creation or enhancement of policies, processes, and controls.

Clyde has more than 25 years of operational and executive experience in several key sectors of the food service industry, including restaurants, airline and hospital food service, and high-volume sports stadium/airport concessions. Among many other positions, he has served as  COO for The Hamlet Restaurant Group and also for The Harper’s Restaurant Group, Market Partner for Flat Rock Grille. Directing the largest airline catering and ground services hub in the U.S., he was able to stabilize this high-profile profit center by turning $6 million in annualized losses into sustained profitability within eight months of taking charge.

Clyde has served on numerous boards and has spoken at numerous institutions on the subject of hospitality.


Wild-caught salmon with freshly roasted vegetables

“My favorite thing about working for Synergy is building great relationships with clients that will last a lifetime.”