“The ‘baked in’ costs of health care reform are just one of the very compelling arguments for changing the way we manage hotels and restaurants,” said Chuck Conine, president of Hospitality HR Solutions, the industry human capital consulting group. Another impetus for change could be demographics, Conine added, “how those young people making decisions on whether to choose a hospitality career view what the industry has to offer — and are deciding whether the traditional style of top-down leadership our industry was built upon is appealing. Research, and our track record in bringing new talent to our industry, suggest that it’s not.”
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