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Just Wings

It’s Just Wings: A Blueprint for the Future?

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A number of big restaurant chains have seen their sales skyrocket during the pandemic — now they’re inventing their own “independent” concepts While the current upending of the restaurant industry has flattened many independent restaurants, big chains like Domino’s, Del Taco, and Wing Stop have seen their sales surge. These multinational concepts possess better quality technology and coveted drive-thru’s, and their substantial resources have allowed them to easily pivot to the new normal. Now they’re pushing ever forward to satisfy customer’s perennial desire for comfort foods while borrowing a page from today’s trends. Brinker International, parent company of Chili’s and…

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incorporate seasonal produce

Restaurant Menu Refresh

Menu reengineering—we’re not going to lie; this term sounds like a daunting and complicated task for a restaurant manager. The good news is that you don’t have to reinvent the wheel when it comes to refreshing your menu. In the age of COVID, restaurants now more than ever are looking for creative ways to trim…

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dine-in guidance

Dine-In Safety

After months of adhering to only takeout and delivery mandates, restaurants in nearly all 50 states are now allowed to offer dine-in service as long as they comply with the regulations outlined by their local government. Georgia was the first state to reopen its dining rooms in late April, while Massachusetts just reintroduced indoor dining on June 22. Of…

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Training restaurant staff during Covid

Restaurant Covid Training

Handling difficult customers is an ever-present challenge in restaurants. But, like everything else in our post-COVID world, this too has become more complex. In recent weeks, restaurants have scrambled to reopen by reconfiguring their dining rooms for social distancing and equipping team members with masks, digital thermometers, and disposable menus. Dine-in restaurants are attempting to…

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alleviating fears during COVID

Restaurant Reopening: Alleviating Fear

After a nearly two-month nationwide lockdown, the US economy is finally starting to open up. As of today, all 50 states are at least partially open. If you stepped outside this recent Memorial Day weekend or watched internet footage of celebrations, you would think that people forgot that a pandemic even exists–throngs gathered in public…

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Restaurants might look like this

New Normal for Restaurants?

With strict stay-at-home orders in effect and limited businesses open, carry out, and delivery are the only options permitted to foodservice operations. Now, as states begin to open their economy, restaurant owners are looking for ways to create a safe environment for their guests while adhering to recommendations by state and federal guidelines. There are…

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New normal

Living in the New Bizarre World of The New Normal

For the last month, I have made it a point to connect with as many of our clients, industry colleagues, and friends as possible in an attempt to understand what everyone is thinking and planning for. Most of our clients are working on a range of contingency plans for how they will reopen in the New…

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