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dine-in guidance

Dine-In Safety

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After months of adhering to only takeout and delivery mandates, restaurants in nearly all 50 states are now allowed to offer dine-in service as long as they comply with the regulations outlined by their local government. Georgia was the first state to reopen its dining rooms in late April, while Massachusetts just reintroduced indoor dining on June 22. Of course, it’s not business, as usual, any longer. The dine-in options come with restrictions, so owners must consult with their local health agencies for guidelines. Generally, however, you will come across rules like these: Required cloth-facial coverings for staff and encourage patrons to wear these as well…

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Restaurant Tech and Customer Services

Leveraging Tech to Improve Customer Experience

We all know a warm smile and courtesy go a long way in the hospitality industry. There’s no underestimating the power of person-centric service. But in today’s day and age, customer service is so much more than training your staff best practices. In the restaurant space, guest satisfaction is dependent on a multitude of things,…

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Restaurant catering

How To Implement Catering at Your Restaurant

Convenience is huge in the foodservice industry. Think about how many restaurants you know that offer online ordering and delivery. 34% of consumers utilize , options more often than a year ago, according to a recent survey conducted by Technomic and the National Restaurant Association. The same study also found that 39% of consumers say…

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Restaurant Takeout Trends

Are Hybrid Restaurant Concepts the Answer to the Surging Take-Out Trend?

“A mega trend that looks to grow tenfold over the next decade.” This is what Swiss investment giant UBS said about the online food delivery trend after its in-depth research arm Evidence Lab released the findings of an intensive report in 2018. “We estimate the global online food ordering market could grow more than tenfold…

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Increasing Sales: A Simple Strategy for Restaurants

Synergy was hired by a restaurant to help them develop a new concept by recommending a range of strategies to help them improve food, beverage, and sales. We helped them realize their potential and gave them a clear food vision that would address and meet their financial goals.  With increasing labor costs, they did not want…

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Blueprint for a successful restaurant

Blueprint for a Successful Restaurant

Planning for a successful first quarter and new year doesn’t start on January 1st. And if your doors aren’t even open yet and your restaurant is just a concept on paper, then you know that successful planning may take months or even years. Recently, Synergy’s co-founder Dean Small, was invited to speak on the CareerDay…

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Food trend: collagen

A Peek into 2020 Restaurant and Food Trends

Just as fashion fads come and go, so too do food trends (avocado toast, anyone?). Sometimes, these trends seem to move in cycles, where it once was outdated, only to be revived and re-embraced (think fondue and the popular restaurant, The Melting Pot). As a restaurant owner, it’s important to not only keep on top…

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