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Increasing Sales: A Simple Strategy for Restaurants

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Synergy was hired by a restaurant to help them develop a new concept by recommending a range of strategies to help them improve food, beverage, and sales. We helped them realize their potential and gave them a clear food vision that would address and meet their financial goals.  With increasing labor costs, they did not want to raise menu prices as that can often be problematic with their loyal customer base. So instead, we addressed the problem by re-engineering the menu and upgrading several items to optimize margins and improve profitability. The changes encouraged customers to try new and exciting offerings, which increased…

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The Importance of a Healthy Corporate Culture

Dental, medical, paid time off, 401K…these are the usual benefits you might see listed on a job ad. However, as more and more companies compete for top talent, extra incentives are increasing. Many employers are now offering their staff additional perks such as tuition reimbursement, flexible work schedules, on-site gyms, and free meals, to name…

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Pivot, Refresh, or Perish

Over the last few years, the restaurant industry has experienced a broad range of significant changes that have made it very difficult for so many mature brands to achieve a level of meaningful profitability. The restaurant landscape has become very competitive and over-saturated. Many mature brands fail to innovate and have become fatigued. Once-loyal guests…

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Restaurant turnover

Reducing Restaurant Turnover

Do you feel like you’re constantly on the look-out for new hires at your restaurant? You’re not alone. It’s been reported that the restaurant and accommodations industry had as 74.9 percent turnover rate in 2018. This is nothing new for the hospitality industry, particularly since many restaurants, for example, hire teenagers who usually see the…

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Bringing in the Big Guns to a Small Western Town

A tailored and thorough recruiting process leads to top talent acquisition Will all of the restaurants out there waging the war for talent, how do you attract top-shelf management and culinary talent to a tiny market? Sell the lifestyle, not just a list of job duties. This was the strategy developed to hire a General…

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Restaurant career tips

Restaurant Career Advice

What’s the best piece of career advice you’ve received from a restaurant manager or boss? “When it comes to managing people, always be sure you’ve done your best to provide all the knowledge, tools and opportunity for the team to do their job.  If you can’t definitively say that you have, then the blame for…

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Run a Well-Oiled Machine During Peak Hours

It’s peak time at your restaurant. Your employees look frazzled and tired. Waiting guests appear annoyed with their arms crossed while glancing at their phones. The line doesn’t seem to let up, and the condiments counter looks like its been hit by a tornado. Your third party delivery drivers are queuing with the rest of…

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