27 June

Answer the Service Imperative

Synergy Restaurant Consultants | Blog
Synergy Restaurant Consultants

According to a recent Zagat Survey , 57% of participants cited service as the weakest link in the dining-out experience, and “hospitality” of the overall dining experience as a 20 out of a possible 30. Although both these figures represent an improvement over previous... continue reading

27 June

June 2011 Newsletter

Synergy Restaurant Consultants | newsletters
Synergy Restaurant Consultants

Greetings! For many U.S. operators, June marks the start of a whole new season, not just from the point of view of food and the menu but also operationally. Perhaps you have a patio that’s opening and a lunch trade that’s starting to pick up, or your customer base... continue reading

13 June

Goin’ Veggie

Synergy Restaurant Consultants | Blog, restaurant trends
Synergy Restaurant Consultants

Still think vegetarianism is a fringe movement? Think again. The news that the Meatless Monday program now has a remarkable 50% awareness among Americans—up from 30% just six months ago—is ample proof that vegetarian menu options will be growing in demand. In... continue reading

9 June
Synergy Restaurant Consultants

Founding partner of Synergy Restaurant Consultants, Dean Small, was asked to extend his restaurant expertise in the latest Politico article. By MJ Lee Nearly a week after President Barack Obama’s unannounced visit to a Rudy’s Hot Dog joint in Toledo, Ohio, the... continue reading

3 June

Yuzu: A versatile secret ingredient

Synergy Restaurant Consultants | Blog, Menu Development
Synergy Restaurant Consultants

During recent eating expeditions I’ve noticed the ingredient yuzu has been showing up on more menus than Sarah Palin on a bus tour. So what exactly is a yuzu? What the lime is to Mexico the yuzu is to Japan: an East Asian versatile citrus whose bumpy rind (similar to... continue reading