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Going Touch-Free at your Restaurant

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While restaurants across the country are re-opening their doors to indoor dining (although perhaps not at full capacity depending on where you are), social distancing, heightened sanitizing, and overall elevated health protocols remain vital to these foodservice operations. Unfortunately, any mishandlings or failure of following rules can unfortunately lead to the spread of the virus in the facility, your workers, or even your guests. Even if you have put in what you feel are easy and clear guidelines for your staff, it is much more challenging to control your guests’ habits. Whether they have thoroughly washed their hands before touching…

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dine-in guidance

Dine-In Safety

After months of adhering to only takeout and delivery mandates, restaurants in nearly all 50 states are now allowed to offer dine-in service as long as they comply with the regulations outlined by their local government. Georgia was the first state to reopen its dining rooms in late April, while Massachusetts just reintroduced indoor dining on June 22. Of…

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Training restaurant staff during Covid

Restaurant Covid Training

Handling difficult customers is an ever-present challenge in restaurants. But, like everything else in our post-COVID world, this too has become more complex. In recent weeks, restaurants have scrambled to reopen by reconfiguring their dining rooms for social distancing and equipping team members with masks, digital thermometers, and disposable menus. Dine-in restaurants are attempting to…

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alleviating fears during COVID

Restaurant Reopening: Alleviating Fear

After a nearly two-month nationwide lockdown, the US economy is finally starting to open up. As of today, all 50 states are at least partially open. If you stepped outside this recent Memorial Day weekend or watched internet footage of celebrations, you would think that people forgot that a pandemic even exists–throngs gathered in public…

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Restaurants might look like this

New Normal for Restaurants?

With strict stay-at-home orders in effect and limited businesses open, carry out, and delivery are the only options permitted to foodservice operations. Now, as states begin to open their economy, restaurant owners are looking for ways to create a safe environment for their guests while adhering to recommendations by state and federal guidelines. There are…

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New normal

Living in the New Bizarre World of The New Normal

For the last month, I have made it a point to connect with as many of our clients, industry colleagues, and friends as possible in an attempt to understand what everyone is thinking and planning for. Most of our clients are working on a range of contingency plans for how they will reopen in the New…

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Distillery

From Spirits to Hand Sanitizer

The coronavirus has taken a huge personal and economic toll on well, everyone. Many businesses have essentially been forced to cease operations or severely cut back their workforce during this crisis to slow the spread of the novel virus. The hospitality industry has especially been hit hard in multiple ways. Restaurants have been mandated to…

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